We utilize UPS, Fedex, and USPS for all of our shipping needs. Carrier choice is based upon availability and needs of the customer and is the sole discretion of Car Cover Experts. We always try to ship within 24 hours of order placement (do to the custom nature of some products, shipping within 24 hours is impossible, actual shipping time frames will be listed in the product description). Please keep in mind that some products such as Custom Fit Car Covers, Lloyds Floor Mats, Painted accessories, and Racemesh Products can take 3 -10 days to ship and are charged at time of order placement.
Should you need to return a part for refund, exchange, or credit, please contact our returns department at returns@southerncarparts.com for a Return Merchandise Authorization (RMA) number. Most problems, such as installation, can be solved with a telephone call (770-919-1433). Car Cover Experts will not accept returned goods without prior authorization and an RMA# written clearly on the exterior of the box. The customer is responsible for freight on all return orders. Parts authorized to be returned, on a non-exchange basis, are subject to a 10% restocking fee. Returns will only be accepted within 30 days of the original date of shipment. Please send all returns to
Southern Car Parts
1785 White Circle Ste 211
Marietta, GA 30066
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